Etech’s world-wide centers – Onshore, Nearshore, and Offshore, have the abilities to customize the answer that very best healthy all your demands. With Etech’s worldwide outreach, Etech is usually available to aid your buyers and produce steady Fantastic encounters.

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About us Etech provides subsequent-technology BPO answers. a worldwide minority-owned business, Etech has designed and trademarked how to turn your info into strategic insights. Leveraging the power of artificial moreover human intelligence Etech boosts instruction and coaching to target vital behaviors creating improved customer experiences and shareholder worth. Etech released in 2003 with only 400 staff and an individual Get hold of center in Nacogdoches, Texas.

Etech is really an omnichannel shopper engagement solutions company for some of the planet’s primary and many highly regarded brands. The expertise Etech has acquired across a variety of company verticals enables us to consistently provide Fantastic, private consumer encounters.

find out more lifetime At Etech Etech thinks in Doing the job difficult and participating in really hard and strives to help make employees truly feel empowered and assured in the job They're carrying out.

At QEval, we’re committed to encouraging Get in touch with facilities enhance their overall performance by way of clear, actionable insights. Our performance analytics reports give you a detailed breakdown of agent routines, client interactions, and operational bottlenecks, so you can also make educated selections that bring on measurable advancements. With QEval, you don’t click here just get reviews—you can get the applications and recommendations to act on them.

Etech’s innovative technologies answers and expert leaders recognize your enterprise needs and figure out the strategic insights your brand has to generate results.

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The mix of treatment, belief and Strength introduced for the small business is what makes the culture at Etech exceptional. Our CEO commonly suggests, “If we deal with our men and women, the quantities will care for on their own.”

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satisfy Malisha, a shining star on our customer support team! From tackling jobs to having fun with enjoyment staff pursuits, Malisha knows how to keep the stability between operate and Enjoy. Her beneficial Frame of mind and workforce spirit make her a joy to operate with.

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Here's only a few key features of what we provide: ✅ Detailed insights into agent performance by complete analytics